Return Policy
How Long Do I Have to Return Items?
ā¢ You can return eligible items within 30 days of purchase.
ā¢ Once a return request is submitted, the item must be shipped back within 14 days using the
provided return label.
ā¢ Items returned after the 30-day window will not be accepted.
Who Pays for Return Shipping?
ā¢ If youāre returning an item due to a change of mind, the return shipping cost will be your
responsibility.
ā¢ If the item is defective, not as described, or you received the wrong item, PikPrice.com
will cover the return shipping cost.
Important Return Information
ā¢ Return Address: The return address is not the senderās address on your package. You must
use the return label provided by us to avoid processing delays.
ā¢ Accidental Items: Ensure you do not send back any items you do not wish to return.
PikPrice.com is not responsible for returning incorrect items and does not offer refunds for
them.
ā¢ Items That Canāt Be Returned: The following items are ineligible for returns:
ā¦ Worn, washed, or damaged clothing, or items with removed tags or hygiene stickers.
ā¦ Grocery and food products.
ā¦ Health and personal care items.
ā¦ Certain free gifts and customised products.
ā¦ Some underwear orders.
Return Process
1. Verify that your item is eligible for return.
2. Submit a return request through your PikPrice.com account within 30 days of purchase.
3. Use the return label provided and return the package within 14 days.
Refund Policy
Refund Process
ā¢ Refunds will be processed after we receive your return and conduct a quality inspection.
ā¢ If the returned item is used, damaged, missing parts/accessories, or not properly
packaged, your refund may be reduced accordingly
ā¢ Refunds will be credited to the original payment method (credit or debit card).
ā¢ The refund will appear in your account within 5-20 business days, depending on your
bankās processing time.
How to Receive a Refund
ā¢ Refunds are typically processed within 3-10 business days after the inspection is completed
and the refund is issued.
ā¢ Please note that your bank’s processing policies may affect the timeline, but rest assured,
PikPrice.com guarantees prompt handling of your refund request.